Services offered1
About Memorial
Memorial Pain Clinic is a local medical clinic in Springfield, IL. View address, contact info, hours and services below.
Services & pricing
Medical Clinic
Booked and scheduled through Hustl.it — quote, confirmation, and payment all in one.
$65 from
Service area
Within 15 miles of 62702
Based in Springfield, IL. Travel fees may apply beyond the green zone.
62702627196273362643
Credentials
Background checkedInsured — $1M liabilityPayments via Whop
FAQ
Are my physician charges incorporated in my hospital bill?
Depending on your service, you may receive other bills from your personal physician, surgeon or other medical service.
What if there is an error on my bill?
If you believe that your bill is incorrect, call Patient Financial Services and we will be happy to discuss it with you. DMH: 217-876-3785 LMH: 866-461-6912 JMH: 217-245-9541 ext. 3123 SMH: 217-788-3800 or toll free at 800-562-2829 TMH: 855-228-9616
Who do I contact if I have a question about my bill?
You may contact Patient Financial Services at: DMH: 217-876-3785 LMH: 866-461-6912 JMH: 217-245-9541 ext. 3123 SMH: 217-788-3800 or toll free at 800-562-2829 TMH: 855-228-9616
What if I want to dispute my bill?
You may certainly have a question about your bill, or you may dispute your bill by writing or calling. You may contact a patient financial representative. Our patient financial representatives are available Monday through Friday from 8 a.m. to 4:30 p.m. (except holidays). DMH: 217-876-3785 LMH: 866-461-6912 JMH: 217-245-9541 ext. 3123 SMH: 217-788-3800 or toll free at 800-562-2829 TMH: 855-228-9616 It is our goal to respond to any question(s) and or dispute(s) within two business days after receipt. Please include the following information with your inquiry to help expedite our response: Patient Account Number Patient's Date of Birth Date of Service A day time phone number to contact you The best time to contact you A general explanation of the dispute
Why do I have so many different account numbers?
Insurance companies require hospitals to bill each visit separately excluding some services that are billed monthly. We are required to keep separate documentation for each visit to comply with regulation. Therefore, we maintain separate visit accounts for each patient encounter.
I have received a letter from a collection agency. Why?
You will receive a statement from the hospital, when your insurance carrier has paid or denied your claim. If your balance is not paid within 30 days from the hospital statement date then, Memorial Health’s billing services will continue to send correspondence in an effort to resolve your account balance. In the unfortunate circumstance that you are unable to pay your account balance in full, or make suitable arrangements, then the account will be referred to collections. Generally this can be avoided by a timely call from you to our patient financial representatives .
What if I am having difficulty paying my co-pay or deductible, or I am unable to pay my whole bill at once?
Memorial Health has specific payment plan guidelines. If you are unable to pay your balance in full, with at least a $25 minimum payment, over a six-month consecutive period, you must contact a customer service representative to make other arrangements. Our Patient Financial Service representatives are available between the hours of 8 a.m. and 4:30 p.m., Monday through Friday, except holidays. DMH: 217-876-3785 LMH: 866-461-6912 JMH: 217-245-9541 ext. 3123 SMH: 217-788-3800 or toll free at 800-562-2829 TMH: 855-228-9616 If you are paying online, payment arrangements may be made online using the "auto pay" option.
When I cannot pay my bill, whom do I call?
Memorial Health has customer service representatives who work with patients to assist with making a payment plan that follows Memorial Health guidelines. Patients that meet certain criteria may qualify for financial assistance . To find out if you may qualify, you can call Patient Financial Services: DMH: 217-876-3785 LMH: 866-461-6912 JMH: 217-245-9541 ext. 3123 SMH: 217-788-3800 or toll free at 800-562-2829 TMH: 855-228-9616
What is the best way for me to pay my hospital bill? Where can I pay my bill?
The fastest, easiest way to pay your bills is through our secure online bill payment option. Our bill payment options include: Pay securely online through our online bill pay service. Stop by the hospital main lobby and make a direct payment. Contact a customer service representative by telephone and pay with your credit card. We accept Visa, MasterCard, and Discover Credit Cards. Call Patient Financial Services: DMH: 217-876-3785 LMH: 866-461-6912 JMH: 217-245-9541 ext. 3123 SMH: 217-788-3800 or toll free at 800-562-2829 TMH: 855-228-9616 E-checks accepted. You can make payments at the time of service at registration areas. You can also mail a cashier's check, personal check, or credit card information for payment in full directly to our billing office.
What if I do not have insurance?
Please contact a customer service representative who will be happy to discuss payment arrangement with you. Please call Patient Financial Services: DMH: 217-876-3785 LMH: 866-461-6912 JMH: 217-245-9541 ext. 3123 SMH: 217-788-3800 or toll free at 800-562-2829 TMH: 855-228-9616
What if I did not give my insurance information?
In order to prevent pre-certification and timely filing issues with your insurance plan, it is important that you contact us immediately. Please call Patient Financial Services: DMH: 217-876-3785 LMH: 866-461-6912 JMH: 217-245-9541 ext. 3123 SMH: 217-788-3800 or toll free at 800-562-2829 TMH: 855-228-9616
When do I have to pay my co-payment and/or deductible?
You are expected to pay your plan-required co-payment, estimated co-payment and/or deductible prior to leaving the hospital. Memorial Health accepts cash, personal checks, and VISA, MasterCard, and Discover credit cards.