Services offered1
Typical price$$
About Velvet
Velvet Taco is a local restaurant in Dallas, TX. View address, contact info, hours and services below.
Services & pricing
Restaurant
Booked and scheduled through Hustl.it — quote, confirmation, and payment all in one.
$65 from
Service area
Within 15 miles of 75204
Based in Dallas, TX. Travel fees may apply beyond the green zone.
75204752217523575145
Credentials
Background checkedInsured — $1M liabilityPayments via Whop
FAQ
Toggle answer for the question: How can I request a refund?
You can request a refund by contacting your local Velvet Taco.
Toggle answer for the question: How can I obtain a copy of my receipt?
Send us a receipt copy request at velvettaco.com/contact-us along with the below information. Order confirmation # Name on your credit card Last 4 digits of your credit card Location you visited Date of visit Total transaction amount Where would you like us to send the receipt? We can email or text you a copy.
Toggle answer for the question: Can I edit my order after placing it?
If you need to edit your order, you can call your local Velvet Taco to make changes.
Toggle answer for the question: Does Velvet Taco offer gift cards for purchase?
Yes, digital gift cards are available on our website here . Physical gift cards are available for purchase at all of our restaurants.
Toggle answer for the question: Do you have an app?
Yes, you can order delivery and pick-up via our app. The app is available for download at the Apple App store and the Google Play store . You can also sign up for our loyalty program, The Velvet Room, via our app.
Toggle answer for the question: Is there a difference between ordering from the Velvet Taco app and website as opposed to third party services?
If you order direct from our app or website, you will get the best prices guaranteed. You can save money and avoid service and delivery fees by ordering directly through us.
If you are a member of our loyalty program, you can also earn rewards on each purchase by ordering through our website and app rather than third party services.
Toggle answer for the question: What is The Velvet Room™?
The Velvet Room™ is our loyalty program that is all about making your life easier while earning free kick ass stuff just for eating tacos. You’ll earn points with every purchase and get rewarded with free tacos, swag, and experiences.
It’s pretty simple; when you sign up, you’ll get a free chips & queso reward, and a free slice of red velvet cake on your birthday. Once you’re signed up, every time you order you will earn rewards. This includes pick-up, delivery, and in-restaurant orders.
Toggle answer for the question: How do I leave feedback for my order?
To leave feedback for your in-restaurant purchase or purchase made through the app, you can: Open the mobile Velvet Taco mobile app Click the menu button in the top left Click ‘How was your visit?’. From there you can provide a rating and feedback on your order. Keep in mind, you can only leave feedback if you’ve made a recent purchase. If you are unable to leave feedback through the app, please visit www.velvettaco.com/contact-us . Someone from the Velvet Taco team will be in touch with you soon.
Toggle answer for the question: Does my profile work for catering orders?
The Velvet Taco catering channel is not connected to The Velvet Room at this time. To earn rewards, you must sign up through regular ordering.
Toggle answer for the question: How can I sign up for The Velvet Room?
Text “velvet taco” or “velvet room” to 43618 Complete registration in web browser at order.thanx.com/velvettaco Download the Velvet Taco mobile app Current app users will automatically receive the updated app version when they app store updates. Please note there’s no guest check-out option in the app. If you already have a Thanx account, you will be prompted to sign in via a magic link to their email address.
Toggle answer for the question: Do my points expire?
Your points will expire after 12 months of inactivity. This means if you don’t make any purchases within a 12-month period, your points will be removed from your account.
Toggle answer for the question: Where can I redeem my rewards?
You can redeem your rewards through the mobile app and online only. Rewards cannot be redeemed on third party ordering sites (e.g., Uber Eats, DoorDash, Grubhub, Postmates, etc.).